Event FAQs
What is Event Catering versus Delivered Catering?
Event Catering involves the expertise of an onsite chef, while Delivered Catering is catering delivered ready to serve directly to your venue. Delivered Catering is ideal for smaller guest counts or budgets, as well as for relaxed events or venues where onsite cooking isn’t feasible. In contrast, Event Catering offers a slightly more upscale experience, with chefs preparing your menu onsite and wait staff serving your guests.
What is your minimum spend for events & weddings?
Our minimum food spend for staffed events is typically $2,000+GST, though we assess each enquiry individually. We may be able to accommodate smaller functions on off-peak dates, or have increased minimum spends for peak summer/Christmas dates or venues outside Auckland.
Where can you operate?
Based in Grey Lynn, Auckland, our services extend throughout Greater Auckland. We can set up a mobile kitchen anywhere with access to power and water, ranging from full commercial kitchens to catering tents at marquee locations. We also cater outside Auckland, with additional fees such as mileage and accommodation if applicable.
How soon do I need to enquire?
Peak summer dates can book up to 6 months in advance, but we accept enquiries up to 2 weeks before the event, subject to availability.
What services can you provide?
We offer food, beverages, staffing, and tableware. Additionally, we can recommend venues and vendors for other needs.
Can you cater to dietary requirements?
Absolutely! Our menu offers options tailored to accommodate key dietary needs, including gluten-free, dairy-free, halal, vegetarian, and vegan preferences. Simply let us know about any specific dietary needs, and we’ll ensure there are delicious options available for everyone on the date.
However, it’s important to note that while we can provide suitable options for allergies, our kitchen does handle food containing all major allergens. While we take all necessary precautions, we cannot guarantee a completely allergen-free environment.
Do you create bespoke menus?
Yes, we create bespoke menus tailored to your vision, though our extensive menu pack typically covers most event and menu requirements.
What is your booking process?
Upon enquiry, we aim to respond within a business day. After gathering all the necessary information, we create a tailored proposal for you. Upon your confirmation, we send an event contract and a 10% save the date deposit invoice. Changes to your proposal can be made leading up to the event, with final payment due 5 working days before the event.
When do we need to confirm our final numbers?
Final numbers and dietary requirements are required at least 5 working days before your event.
Can I BYO my own beverages?
Yes, you can provide beverages for our bar team to serve. We request a list of beverages in advance and for them to arrive chilled to the venue.
Delivered Catering FAQs
How does it work?
Create your account, choose your items from our extensive range of menus, complete your order and checkout – it’s as simple as that to have your next occasion at work, at home or elsewhere, catered.
Place your order no later than 10am two business days prior or contact the team for last minute enquiries.
If you have any questions, email [email protected] or call 09 571 0157.
Do you have cut-off time for orders?
Yes. Place your order no later than 10am two business days before you need it, or contact the team directly for any last minute enquiries.
For Monday orders the cut off is Thursday 10am as our office is unattended over the weekend.
Is there a minimum spend?
Yes, there is a minimum order Monday to Friday of $300 including GST (excluding delivery).
On Saturday the minimum order is $1000 including GST (excluding delivery).
On Sunday the minimum order is $3000 including GST (excluding delivery).
Sorry, we don’t deliver on Public Holidays.
Do you charge for delivery?
Yes. Delivery fees are applied when you order online and vary by area:
• Local (within 5 mins of our Grey Lynn kitchen) $20 .
• Auckland CBD and surrounding areas $20-35.
• North Shore (to Albany), South (to Papakura), and West (to Hobsonville) from $45.
Additional delivery fees apply for multiple deliveries to the same address – please enquire
Do you deliver on weekends?
Yes, we do deliver on weekends.
The minimum order on Saturdays is $500 including GST (excluding delivery).
The minimum order on Sundays is $3000 including GST (excluding delivery).
Do you accommodate dietary requirements?
Yes. We have a range of gluten free, dairy free, vegetarian and vegan items. Items suitable for various dietary needs are indicated on the menu. You can also add notes next to items in your cart before you checkout so we know what you require.
If we have any questions we’ll contact you to clarify your order before we process it.
Do I get confirmation of my order?
Yes. We check every order before sending a confirmation email. We normally respond within 1 hour if you have placed your order between 8am and 4pm on a normal business day (non-public holiday, Monday to Friday).
Do you guarantee delivery on time?
Yes. If your delivery isn’t at your specified delivery address at the confirmed time, we’ll waive the delivery fee on your next order
For scheduling reasons, your delivery may arrive up to 60 minutes before your specific delivery time. We will always call if your delivery is running late.
Your delivery may arrive with one of our drivers or with our preferred courier partner.
What are your payment terms?
We require full payment before the day of delivery. Credit card payments incur a 2.5% surcharge.
If your business or organization is planning on placing regular orders and would like to apply for alternative payment terms, please download and complete our Business Account Application Form and email it to [email protected]. We’ll be in touch shortly to confirm your approved payment terms.
Can I change or cancel my order?
Yes, you can change or cancel your order – just let us know no later than 10am two business days before you need it.
If you cancel your order after the cut off time, you will be charged in full.
Do you supply drinks?
Yes, we can supply T2 teas as well as plunger coffee and have a range of water, juices and soft drinks on hand to add to your order.
How is it served? How long will it keep?
Our food is freshly made and we suggest it’s refrigerated and served on that day. Our boxes are designed to go straight into the fridge and you can just lift the lid and serve.
Will I need to heat some items?
We deliver your order at your requested time, warm and ready to eat.
If you prefer the items to not arrive warm, just make a note at the checkout and we’ll deliver your items with heating instructions.
Do I need platters?
Our delivered boxes are specifically designed ready to be used for serving – and the food items styled inside to look their best.
If though you’d like to present the food on our premium ceramic platters, make a note on your order in your cart at checkout. A platter fee covers collection the following business day and cleaning.
Do I need staff?
Our Delivered Catering is all about superb food that is presented well, hassle free and simple to serve. Should you though need staff to help with any facet of your function, chat to our event team. As a full-service catering and event company, we can step in and help, seamlessly.
Can I have my food delivered on ceramic platters instead of in the recyclable box?
Yes. While our recyclable serveware lowers our carbon footprint due to less driving to collect platters and means no cleaning up or dirty dishes in your offices, you can also choose the Premium Presentation option in the Cutlery, Serveware & Extras section and we’ll present your food on platters. A platter fee covers collection the following business day and cleaning.
Can you help with staff & equipment?
Yes, we can provide everything from staff to complete event management. Please chat to our event team about how we can make your event plans a reality.
What about sustainable food sources & waste practices?
Where possible, we use local cage-free and sustainable pork and chicken and use the Forest and Bird Best Fish Guide to ensure we only choose sustainable seafood. To reduce our environmental impact our menus change with the seasons and our waste reduction strategy includes software driven stock control, as well as separating food, recycling and landfill in our kitchens and at events.
Are the delivered boxes eco friendly?
Our cardboard serverware is 95% compostable, with recyclable plastic windows and all our disposable cutlery and plates are pine or bamboo.
For a lower waste option, when placing an order with us, you can choose to have your food presented on white ceramic platters for a hire fee. The fee also covers collection and cleaning the following business day.
Food for thought
The styling looked fantastic, the chefs were super friendly & professional, the food was EPIC, the bar staff were efficient, kind, hard working, happy to take direction. You can all be really proud of what I’d describe as a KILLER team. Thank you so much for a great event.
Lucy Gardner
I had the pleasure of being at an event recently where LittleWolf did the catering and it was exceptional. The food was fresh, looked fantastic and tasted incredible. If you want to impress your guests I would thoroughly recommend LittleWolf for your next event.
Anthony Barbour
Exceptional catering. Our guests were so impressed with the delicious breakfast food. LittleWolf were also able to accommodate an early morning meeting with less than 24 hours notice – amazing Customer service.
Brooke Lietz-Lowe
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